SUPPORT

Need help?

Quick answers below. If you don’t find what you need, the form at the bottom reaches a real person.

Quick answers.

How do I cancel my subscription?

On your iPhone open Settings → your name at the top → Subscriptions → Maybe Not → Cancel Subscription. Apple handles all subscription billing. You’ll keep Pro until the end of the period you already paid for.

I started the free trial but got charged. What happened?

The 7-day free trial converts to a paid yearly subscription if you don’t cancel before day 8. Got charged and didn’t mean to? Reach out. We’ll help make it right. (All App Store billing is handled by Apple, so official refunds come through them at reportaproblem.apple.com, but we’ll work with you either way.)

I paid but Pro features aren’t unlocked.

Open the app → Settings → Restore Purchases. This tells the app to re-check your Apple ID for an active subscription. If that doesn’t work, send us your purchase confirmation email and we’ll fix it.

Are my messages private?

Yes. The AI reads each message in the moment and forgets it. Nothing is stored on our servers. Your journal of past reads lives on your phone only. If you uninstall the app, your data is deleted with it.

Will Maybe Not read all my texts?

No. Maybe Not only sees the message you paste in. It can’t read iMessage, WhatsApp, Instagram DMs, or anything else on your phone.

When is Android coming?

A few weeks after iPhone launch. Same app, same features, same price. Drop us your email below and we’ll let you know.

The app crashed / froze / something looks wrong.

Sorry. Force-quit and reopen, that usually clears it. If it keeps happening, send us a quick note below with your iPhone model, iOS version, and what you were doing when it broke. We read every report.

Send us a note.

A real person replies within 24 hours.

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